Microsoft Dynamics AX

Microsoft Dynamics AX 2012 R3 is the on-premises enterprise resource planning (ERP) solution for your enterprise. It provides the comprehensive, core functionality you need – financials, human resources, and operations management – to run efficiently, make smart business decisions, and engage your customers on a global scale.

Product Highlights

Core ERP Capabilities

  • General ledger
  • Accounts receivable & payable
  • Bank management
  • Budgetary control
  • Share service support
  • Compliance management
  • General ledger
  • Accounts receivable & payable
  • Bank management
  • Budgetary control
  • Share service support
  • Compliance management
  • Material and capacity planning
  • Resource management
  • Job scheduling and sequencing
  • Product configuration
  • Shop floor management
  • Inventory management
  • Multisite warehouse management
  • Trade agreements
  • Order promising
  • Distribution planning
  • Quality management
  • Sales force and marketing automation
  • Lead and opportunity management
  • Sales management
  • Microsoft Dynamics CRM connector
  • Project accounting and invoicing
  • Project cost control
  • Work breakdown structures
  • Integration with Microsoft Project
  • Direct and indirect procurement
  • Purchase requisitions
  • Supplier relationship management
  • Vendor self-service portal
  • Service orders and contracts
  • Service calls and dispatching
  • Repair management
  • Service subscription
  • Standard, ad hoc, and analytical reports with Microsoft SQL Server Reporting Services
  • Role Tailored, predefined, multidimensional data cubes
  • Dashboard views of key performance indicators

Industry-Specific Capabilities

  • Lean
  • Process
  • Discrete
  • Wholesale
  • Warehouse management
  • Distribution
  • Merchandizing
  • Point of Sale
  • Store Management
  • Project and resources operations
  • Talent and skills management
  • Grants management
  • Commitment
  • Fund accounting


  • Single solution for 5 industries
  • Prebuilt, country-specific localizations for 36 countries
  • Shared data and unified processes across the organization
  • Web portal access for external entities and self-service portal for employees
  • Flexible development and modular design
  • Easy to maintain and upgrade
  • Role tailored user experiences
  • Simple to use – looks and works like MS Office
  • Bidirectional integration with MS Office and other Microsoft technologies
  • 35 prebuild role centers targeting different personas
  • 150 inbuilt analytic reports
  • 11 cube schemas

Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship management tool from the Microsoft stable. You can keep track of all customer interactions, perform marketing, sales and service operations. MS Dynamics CRM can be deployed either on-premises or on-cloud. The out-of-box benefits:

  • Get a complete view of your customer – use customer data to enable more engaging interactions
  • Do business anywhere – work and connect with your team from anywhere using any device
  • Reach your goals – view insights about your business performance and track progress against KPIs
  • Visualize data in new ways – Transform your data in rich visuals, so you can focus on what matters

Product Features

  • Lead management
  • Opportunity management
  • Pipeline forecasting
  • Sales automation
  • Quote management
  • Sales goal tracking
  • Campaign management
  • Email marketing
  • Lead scoring
  • Event management
  • Marketing ROI analysis
  • Contact profiling
  • Case management
  • SLA support
  • Account management
  • Service management
  • Customer portals
  • Contact management
  • Social marketing
  • Social care
  • Social sales insights
  • Social profile and activities
  • Social media integration-ready
  • Microsoft Social Listening

Microsoft Dynamics 365

Microsoft Dynamics 365 unifies CRM and ERP capabilities into applications that work seamlessly together across sales, customer service, field service, operations, financials, marketing, and project service automation. Benefits of Dynamics 365:

  • Better engage customers
  • Empower employees
  • Optimize operations
  • Reinvent products and business models

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